Contact Us

Nattangadi — operated by Shemrinics Technologies (India) Private Limited

Last updated: 5 August 2026

We are happy to hear from customers, shops, drivers and service providers. You can reach us by phone or email, or write to our registered office.

Reach us

Phone	0494 248 2886 Monday to Saturday, 9:00 am – 6:00 pm IST
Email	[email protected]
Registered office	Shemrinics Technologies (India) Private Limited 2nd Floor, 31/2J (51/8A2), AC Estate, SA Road, Janatha Junction, Vyttila, Ernakulam, Kerala 682019, India
Corporate identity number (CIN)	U74999KL2017PTC051041
In the app	Open Nattangadi → Profile → Help & support, to raise a request about a specific order, ride or booking.

What to tell us

To help us resolve something quickly, please include your registered mobile number and the order, booking or trip reference shown in the app.

Grievance officer. If a complaint is not resolved to your satisfaction, you may escalate it to the grievance officer at [email protected] or by post to the registered office address above. We aim to acknowledge every grievance within 48 hours and to resolve it within 30 days.